Quality Management

REC Statement of Management Policy

It is the established policy of Resource and Environmental Consultants Ltd when undertaking Geoenvironmental consultancy business as instructed by the client to ensure, as far as reasonably practicable, that the client's requirements whenever possible are met and that their continued loyalty is promoted.

REC Geoenvironmental will, under the Leadership of the Directors, endeavor to provide and maintain a high standard of quality in all aspects of the Geoenvironmental consultancy business.

Resource and Environmental Consultants has implemented a quality management system, based on the requirements of BS EN ISO 9001: 2008. As the means of fulfilling this commitment the quality system encompasses all activities from initial customer enquiry to service receipt by the customer and review of customer feedback following receipt. It is the responsibility of all staff who are involved in any way with the geoenvironmental consultancy to implement the policies and procedures laid down in management system documentation.

On-going management system review and evaluation, including formal internal audits and documented review by senior management ensures:

• That the quality management system is compiled with and that it continues to be suitable and effective;

• The identification and implementation of management system improvement opportunities.

All necessary action is taken following evaluation, and appropriate objective and targets are set so as to maintain the high standards that are associated with Resource and Environmental Consultants and ensure realisation of a policy of continual improvement.

Progress towards the meeting of these objectives and appropriate system amendment is initiated.